d 500 problem loading mp3's

[smithy3106]

samsung d500 is driving me mad !!!!!! i can upload and download pictures but when i try to upload mp3's the upload button just stays grey so i cant load my mp3's onto it.spoke to samsung customer services but to say they arnt interested is sumthing of an understatement,can some one pleaseeeeee help me ?

[D500]

Are you using bluetooth ?
Get a bluetooth usb dongle.
There's no button, just drag and drop into folders. It's as easy as pie.

[smithy3106]

thanks mate but ive tried that and it hasnt worked,it will download and upload images but not mp3's.i dowloaded one of the 2 mp3 tracks that are preloaded on the fone but when i try and put it back on the fone,the fone turns itself off and back on again half way thru.

[D500]

very strange. . . I have no answer to that.

[sidneysides]

you're not on vodafone by any chance are you?

[mickstery]

hi , i have experinced a problem with uploading mp3s , turned out that the file name was to long and needed to be shortened, might be the same problem that you have .... worth a try :-)