EasyRiter
09-29-2004, 10:52 AM
I wonder if any of you had received any notification from T-Mobile that international text messaging charge has changed on August 29 from $0.05 to $.15 per message.
I know it did change after I called them. They told me 2 things: 1) one rep said that since very few people used this, they did not care about notifying customers, 2) 2nd one said that they sent an insert to customers.
I checked my last 2 bills--no insert, no info, nothing! It is not posted when you login into your account--you need to search for that change on T-Mobile site! One rep told me that it was my responsibiliity to figure that out.
Secret practices?
I know it did change after I called them. They told me 2 things: 1) one rep said that since very few people used this, they did not care about notifying customers, 2) 2nd one said that they sent an insert to customers.
I checked my last 2 bills--no insert, no info, nothing! It is not posted when you login into your account--you need to search for that change on T-Mobile site! One rep told me that it was my responsibiliity to figure that out.
Secret practices?