maggithemagpie
01-31-2007, 01:42 PM
Right now I have a tracfone and when it runs out in February, I want to switch to a different phone plan. How is T-Mobile's customer service? Is it true that when you try to add more minutes, they make you do a 3-way call with them and your bank to verify your account information? That's what one reviewer said on anther site. I want to get their gold plan because minutes don't run out for a year and when I added up how much I spend on minutes per year through tracfone, I find that T-Mobile is less expensive and I get more minutes for my cost. I like their coverage as well. I'm mainly using the phone in my area (not to call long distance or anything) so roaming charges aren't a huge deal.
So if anyone has used T-Mobile's plan and can give me some input, I'd appreciate it. Of course, after having tracfone for 2 years, anything will probably seem better, lol...not that it's horrible, but it does get expensive since I don't use it THAT much but still have to pay so much every couple of months (and like I said, T-Mobile's plan gives me more minutes at a lower rate).
So if anyone has used T-Mobile's plan and can give me some input, I'd appreciate it. Of course, after having tracfone for 2 years, anything will probably seem better, lol...not that it's horrible, but it does get expensive since I don't use it THAT much but still have to pay so much every couple of months (and like I said, T-Mobile's plan gives me more minutes at a lower rate).