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Fernando
01-09-2004, 09:31 AM
Hello All

I have just bought a SE Z600 online - received it yesterday.

When I try to take a photo and press the “take picture” button, the phone screen freezes with the picture taken and shows a “please wait” message. It stays like this forever - the all phone freezes and the unique way to get it back “normal” is by disconnecting the battery for 2 minutes and then plug it in again.
This happens always - I have never managed to take a photo with the phone.

My questions:

1 - as someone experienced this?

2 - if so, is there a way to resolve the problem?

3 - or, should I just send it back, as it’s broken?

For the rest it looks a great phone, I have had no time yet to test the Bluetooth, wap and other advanced capacities, but for normal function behaves great. Just this photo situation - I will not use this much, but a 381 euro phone should have everything working perfect!!!.

Any help is very welcome.

Best regards,

Fernando

cdover
01-09-2004, 09:57 AM
Hello, well that should not happen (obviously). Please take it to your nearest Sony Ericsson Care centre to have it fixed, good luck.

-chris

mundets
01-09-2004, 10:05 AM
I think it would be a better idea to just send it back and ask for a new one. It's probably a firmware problem.

Fernando
01-09-2004, 10:16 AM
Thank you very much for your kind and fast(!) help!

That’s what I’m going to do, send it back and ask for a new one. I’m just pissed as it will be 2 or 3 weeks (if all goes well) until I get a new one, and I really need my new phone.

Anyway, thanks once more,

Fernando

cdover
01-09-2004, 10:18 AM
Ah, well good luck again. It was no problem

p.s. sorry for sounding so boring...